How much toothpaste can WanderBrush hold?
WanderBrush can be filled with 12ml of toothpaste which will last you up to 30 uses per fill! :)
Last updated: March 18, 2021 08:34
How do I clean WanderBrush
WanderBrush is modular and can be pulled apart and put back together again. To clean, simply pull it apart and rinse with lukewarm water.
We recommend cleaning the handle of the brush from all toothpaste residue before refilling with fresh toothpaste. We will also have our formulated cleaning solution available as an add-on for WanderBrush after our campaign ends which you can also use to clean WanderBrush.
Last updated: March 20, 2021 02:56
Why do I need WanderBrush, what's wrong with my regular toothbrush?
Dentists recommend brushing after every meal, however it isn’t convenient to carry a toothpaste tube and brush with you on-the-go. WanderBrush is a handy tool that you can carry with you to maintain optimum oral care, no matter where you are!
Last updated: March 20, 2021 02:56
Where can I use Wanderbrush
WanderBrush is designed for brushing on-the-go. It is compact in size and fits snug in your pocket, or bag, and doesn’t leak or make mess so WanderBrush can travel with you absolutely everywhere. You can brush on the road, on a plane, in a restaurant, or on a hiking/camping trip :)
Last updated: March 18, 2021 08:44
What type of bristles do you use?
We use soft bristles which gives you a good clean, while protecting the enamel on your teeth.
Last updated: March 20, 2021 02:56
Is WanderBrush reusable?
Yes!, The base of WanderBrush is reusable. You can always refill the handle once you have used all your toothpaste. We recommend replacing the heads every 3 months, however the base is reusable.
Last updated: March 18, 2021 08:44
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.